Privacy Policy
Last updated: December 13, 2025
Our Commitment to Your Privacy
At SureHook Brookline Towing, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
By using our services, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information that you provide directly to us when you:
- Request towing or roadside assistance services
- Submit a quote request through our website
- Call or email us with questions
- Sign documents for service or payment
This information may include your name, phone number, email address, location, vehicle information, and payment details.
How We Use Your Information
We use the information we collect to:
- Provide the towing and roadside services you request
- Communicate with you about your service request
- Process payments for our services
- Send you confirmations and receipts
- Respond to your questions and concerns
- Improve our services and customer experience
- Comply with legal requirements
We do not sell your personal information to third parties.
Information Sharing
We may share your information with:
- Service providers who help us operate our business, such as payment processors
- Insurance companies when processing claims
- Law enforcement when required by law
- Your insurance company or roadside assistance provider if they are paying for services
We require all third parties to keep your information secure and use it only for the purposes we specify.
Website and Cookies
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain your information only as long as necessary to provide services and comply with legal obligations.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Ask us to delete your information, subject to legal requirements
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website with a new date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
SureHook Brookline Towing
8 Alton Pl #6, Brookline, MA 02446
Phone: (857) 361-0894
Email: contact@brooklinetowservice.com